Do your products have a warranty?
Yes, they do! We create real, everyday usable BDSM and Kink gear and we believe in our craftsmanship. All of our products are covered by a 6-Month Repair Warranty.
We will repair any product within 6 months of purchase if the product failed during normal and expected use.
This means that if a piece of leather tears or a rivet pops free on your collar while you’re pulling your sub around on a leash, we will repair it free of charge. If the tails on your flogger pull free after a vigorous impact session, we will repair it free of charge. If the frame of your spanking bench becomes loose or cracked after tossing your bottom on it for an evening of play, we will repair it free of charge.
Our warranty covers most issues and repairs, at our discretion, but specifically excludes these issues:
- Damage cause by immersion in, or soaking by, water or other liquids.
- Cosmetic damage caused by interactions with other chemicals or substances, such as staining caused by wax during wax play or improper cleaning of the toys.
- Damage caused due to improper use of the toy, such as overloading a spanking bench.
- Damage caused by negligence, such as cuts or scratches caused by storing toys with sharp objects.
- Any damage or failure caused by use of toys for any suspension play. Our bondage gear is not approved for any suspension play.
Do you take custom commissions?
Yes, we do! Custom gear, toys and furniture can all be created to meet your specific needs, whether that’s a special size for a common product or a totally unique and one-of-a-kind piece just for you.
Contact us using the order page to request a consultation and quote for a custom piece.